Refund Policy

Effective Date: 07.06.2024

We want you to be completely satisfied with your Shopify store purchase. If for any reason you are not fully happy with your store, you may request a refund within 7 days of delivery. Here’s how it works:

1. Eligibility for Refund:
   To qualify, you must contact us within 7 days of receiving your completed store. Refunds will only be issued if there are unresolved issues with the store or if the store does not meet the specifications agreed upon at the time of purchase.
2. Satisfaction Guarantee:
   Before issuing a refund, we’ll work with you to address any concerns and make adjustments to ensure the store meets your expectations. Your satisfaction is our priority, and we are committed to making it right.
3. Refund Process:
   To initiate a refund, please contact our support team at info@premiumshopify.store with your order details and a brief description of the issue. Refunds will be processed within 3-5 business days after confirmation.
4. Exclusions:
   This refund policy applies only to initial store purchases. Refunds are not available for stores that have been customized further or for additional services outside the store setup.

Our goal is 100% customer satisfaction, and we’ll work to ensure you’re happy with your store. Please reach out if you have any questions about our refund policy!